Privacy Policy 

Last Updated: 22/12/2023

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Camley House is committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website, purchase products, or engage with our services.

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with the terms, please refrain from using our website or providing any personal information.

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Information We Collect:

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1. Personal Information:

   • We may collect personal information such as your name, email address, phone number, and billing address when you make a purchase or create an account on our website.

2. Payment Information:

   • When making a purchase, we collect payment information, including credit card details, to facilitate secure and smooth transactions.

3. Website Usage Data:

   • We may gather information about your interactions with our website, including your IP address, browser type, pages visited, and time spent on the site. This data helps us improve our website and user experience.

4. Communication Preferences:

   • If you choose to subscribe to our newsletters or promotional emails, we collect your email address and preferences to provide you with relevant information about our products and services.

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How We Use Your Information:

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1. Order Processing:

   • We use personal information to process and fulfil your orders, communicate with you regarding your purchases, and provide customer support.

2. Marketing and Promotions:

   • With your consent, we may use your contact information to send you promotional materials, newsletters, and updates about our products and services.

3. Improving Our Services:

   • We analyse website usage data to enhance our website, products, and services, ensuring a better user experience.

4. Legal and Security Purposes:

   • We may use your information for legal and security purposes, such as complying with legal obligations, resolving disputes, and preventing fraudulent activities.

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Information Sharing:

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1. Third-Party Service Providers:

   • We may share your information with trusted third-party service providers to assist us in delivering our products and services, such as payment processors and shipping companies.

2. Legal Compliance:

   • We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

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Your Choices:

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1. Opt-Out:

   • You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

2. Access and Update:

   • You can access and update your personal information by logging into your account on our website.

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Security:

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We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Changes to This Privacy Policy:

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We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Privacy Policy periodically.

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Contact Us:

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If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at info@camleyhouse.co.uk

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Thank you for choosing Camley House for your interior design and homeware needs.